From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
02-12-2012 10:18 PM - edited 02-12-2012 11:13 PM
Hello Forum users,
Single Sign On (explained here) is now live! A few users have reported having issues signing into the Forums. We had a major release this past weekend, which is the reason for these issues. Please delete your cookies, close your browser, reopen your browser, and navigate to the Forums. Cookies need to be deleted since we have redirected the sign in links to a new URL which needs a new cookie. This should resolve the issue.
Jordan
02-13-2012 12:38 AM - edited 02-13-2012 12:40 AM
There is a special link that allows surgical removing of all NI cookies. Would that be sufficient?
02-13-2012 12:45 AM
You will also want to edit your automatic sign in link to be
This should be sufficient for all of you who bookmarked the old log in to achieve a 1 click sign in.
Jordan
02-13-2012 01:46 AM
At last I can Sign in!!
But I ended up here
02-13-2012 02:06 AM
This is not very good if every time I try to sign in I have to clear the cookie for it to work. Also I login in on one screen and when I came on to the main forum page I found I wasn't login in and had to repeat the process.
02-13-2012 02:40 AM - edited 02-13-2012 02:41 AM
I deleted the cookies and ended up here
I log in as indicated where the black circle is but when I went to the forum page found I wasn't logged in.
Ended up deleting cookies then returning to the Main Forum page and clicking on the Sign In link.
This seemed to work for me. I hope this gets sorted out soon
02-13-2012 04:58 AM
Hi Jordan,
it's really difficult to log in now. I have deleted cookies atleast 5 times and still are not able to log on through any of the "Sign In" links/buttons. Either they do nothing or they report "Fehler aufgetreten" ("Error...").
Now I'm able to write a message simply by Altenbach's comment - that's simply annoying...
02-13-2012 05:46 AM - edited 02-13-2012 05:51 AM
Ahh, forgot to mention: The same problem applies to "Register now" buttons for webcasts - here I'm landing on an empty page...
One more complaint on the NI website: I already wrote the support error messages several times, but still the "delete cookies" website given by Altenbach in message 2 shows up like this:
Please tell me: Where's the button to delete cookies? (Limiting your website to 800px width is somewhat outdated in my opinion...)
02-13-2012 05:49 AM
Finally!
It it REALLY frustrating seeing those comments reporting problems, quite similar to my own log in problems, and wondering how did they manage to post...? Many thanks to GerdW pointing me to the comment by Altenbach - so far the ONLY possibility to logging in AND being able to contribute to the forums.
It is a shame that a new system is installed that has not been tested thoroughly.
02-13-2012 06:52 AM
After multiple restarts and clearing of cookies, the only way I can repeatably get to log into the forums is to first go through http://zone.ni.com/dzhp/app/main and then select discussion forums.
BROKEN. Do not like.