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From Friday, April 19th (11:00 PM CDT) through Saturday, April 20th (2:00 PM CDT), 2024, ni.com will undergo system upgrades that may result in temporary service interruption.
We appreciate your patience as we improve our online experience.
10-09-2012 03:11 AM
Hi
I am having some issues after installing Labview 2012 on machines running Windows 7. Firstly, after installing a program on a user's machine, the machine sometimes takes 20 minutes to boot up before the user can log on. The 'Please Wait' message appears during this time. This is also the case on the development machine.
Secondly, on the development machine, I am having an issue when trying to run compiled programs created in Labview. When installing, everything works fine but when I go to open the program, it appears on the task bar for a brief period before closing. It does not appear in the task manager either. I have tried this on 2 other machines with windows 7 and Labview installed and still get the same issue.
Any help on these matters would be much appreciated. Thank you
10-09-2012 04:17 AM
You should take a look into the Windows Event Log. I would expect to see some entries there referring to NI services not able to start properly.
Norbert
11-15-2012 04:54 AM
We're also having similar issues.
After installing either LabVIEW 2012, or the LabVIEW 2012 run time engine, Windows 7 start up is extremely slow (up to 45 minutes in some cases). Uninstall the NI software and Windows start up is fine again.
We suspect some interference between NI services loaded on start up and some other software, but we've yet to find time to test what's really going on.
Anyone else seen this problem?
11-19-2012 10:29 AM
Hi
Firstly, looking at the issue with the slow Windows 7 boot up time, as Norbert_B suggested the Windows Event Log is a good starting point to find the root of the problem. The following link describes how to launch “Event Viewer” and some common problems:
Aside from that, if your computer is part of a domain, the problem may be connected with certain Windows Services that start automatically on boot up. I recommend trying the following steps:
As for the problem with running LabVIEW executables, I have a few questions:
Without this information I can only think it may be caused by the Windows Data Execution Prevention (DEP) security feature. So you can try the following steps:
You may also find the following link helpful on debugging applications:
http://zone.ni.com/reference/en-XX/help/371361H-01/lvhowto/debug_apps_dlls/
Let me know if these solve the problems.
11-19-2012 12:07 PM
Im bit out of my element here but can you describe your LV2012 installation?
Is it for 32 bit or 64bit windows?
11-20-2012 08:16 AM
Andy, thanks for your reply.
I've not had the problem with executables, just the one with slow Windows loading. Thanks for your tips.
Our computers are part of domain, and it may well be to do with the Windows Services as you suggest. I was wondering if by chance someone would see this and recognise exactly where the problem lay (which service conflicts with what else), as it would save us looking for it. I'm sure our installation and domain set up can't be that unusual.
The problem only seems to affect Windows 7 64-bit systems.
We have a few 32-bit Windows 7 machines, these seem to be unaffected. Also LabVIEW 2012 applications seem to run with the LabVIEW 2011 run time engine on 32-bit systems. Is this right? Sounds like it shouldn't work, but I'm not complaining because at the moment our 32-bit machines are working fine.
11-20-2012 09:06 AM
LV code requires the LV RTE of the same version as it was developed in.
So LV 2012 code (EXE, DLL, ..) requires a LV 2012 LV RTE.
What does the Windows Event Log tell you?
Norbert
11-20-2012 09:16 AM
Hi
Have you tried disabling the “WebClient” service and setting the “Network Store Interface Service” to “Automatic (Delayed Start)”, as described in my previous post?
Another way to try and pinpoint the conflict would be to disable chunks of non-Microsoft services to find the one(s) that may be causing the problem. If altering the two services above doesn’t work try following the steps in the “Determine what is causing the problem” section in this link:
http://support.microsoft.com/kb/331796
11-22-2012 02:34 AM
We have tried disabling the "WebClient" service and setting the "Network Store Interface Service" to "Automatic (Delayed Start)" as you suggested, this has made no difference, still get the slow boot up issue.
We are running a mixture of Windows 7 x86 and x64, both of which are affected, they began this issue immediately after the installation of the Labview 2012 f2 patch. Both developer and client machines are affected, therefore we believe the runtime engine to be the cause. Windows XP machines are not affected at all it seems.
The executable problem described occured after installing patch f3, on both developer and client machines, the only way to get around this is to uninstall all labview components and install only the f3 patched run time engine. Therefore trying to upgrade the runtime engine seems to cause this issue.
Regards,
Paul (collegue of creator of post, Lennie)
11-22-2012 02:56 AM
Paul,
2012 f2 patch had an issue, which is discussed there.
I understand that the issue only occurs, if f2 is involved (f2 only or upgrade from f2 to f3). Correct?
Still, we don't know what your Windows Event Log tells you, so unless you make sure that there are no collisions between services, i find this still the most promising reason for the behavior.
Norbert