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HenrikDueholm

Reporting bugs from help menu

Status: New

Reporting labview bugs is too complicated.

I suggest that a "Report bug" item is added to the Help drop-down menu in the programming environment.

I know that when I'm coding and I'm short on time I always work around the bugs I find, never reporting them because I don't have the time for it.

 

A built in report feature where you can write an error description and an ENUM with the following entries:

No added info

Add screenshot of code

Add current VI

Add entire project

 

A category ENUM might also be appropriate.

 

Evaluation of the reports, etc. 'Best bug report of the month" could be posted on the startup screen news to further increase the use of the tool.

 

The error that made me post this is the following (it's so small that I'd never report it in the current setup):

Start Crtl-Left mouse dragging in a structure to expand it out into an area where block diagram free label arrows are pointing to nodes on the structure. This will break the arrows making them point at nothing (or rather the inside of the expanded structure instead of the nodes). It isn't auto fixed unless you double click the arrows and persists through reloading.

 

If this feature already exists... then it's too hard to find Smiley Wink (at least for me)

2 Comments
ghighuphu
Active Participant

Dear HenrikDueholm,

 

if you had sent any bug report, you would have known, that NI have changed its strategy and the reporting bugs happens in two steps: by discussing it on the forum and later as NI internal corrective action.

 

If there is a crash of the NI product, a report window pops up for me and I can choose to send one. I am sure this is default to all LV versions.


I could not reproduce your bug in LV13.02f. Any ctrl-left drag in my diagram cleared up space moving all the elements (including any attached free label, i.e., labels with arrows) around without breaking any connection. I suggest posting your finding on the forum with some screenshots before and after the mentioned action (ctrl-left drag).

 

Cheers,

HenrikDueholm
Member

You are correct that bug reporting when a crash occur is very simple. However reporting non-critical bugs on a forum is just not time efficient for the users. The bugs I've reported so far have all been reported by phone when I was in dialouge with NI service employees anyway.

 

Anyway here are some images of the bug  (version 13.0f2):

NI bug.png

This also happens when I drag the event structure from a corner (hadn't tried that before). Anyway all I'm trying to say is that you will not recieve non critical bug reports from me, and people of a like mind if you do not make it easier.

 

P.s. don't laugh at the twisted wires :P.