signal express initialization error

[jbakin]

Installed ni-daqmx 9.0 / signal express 9.0 on a vista home premium system with a pci-6014 card.

System worked fine. could record and monitor all data.

turned off computer:  windows indicated there were some 121 files to finish installing.

turned on computer, and computer hung in middle of windows boot-up.

powered down, turned on computer again....  computer returned to previous safe configuration.

launching signal express resulted in "Initialization Error" pop-up.

Measurement and Automation tool can detect PCI-6014 just fine.  board passes test panels. 

suggestions?

thanks,

jon 

[Jason_D]

Jon,

It sounds like your Signal Express installation was corrupted.  Have you tried performing a repair install on SE or even an uninstall/reinstall?

You can do this by going to Add/Remove Programs select National Instruments Software and Change/Remove.  Then Select Signal Express and either repair or uninstall.

[Dibnah1]

That did not work.

[NoHeart43]

Another good step to troubleshooting corrupt installations is to try force reinstalling. Here is an article on how to do that:

http://digital.ni.com/public.nsf/allkb/ADD22E807D5A12AD862579EC00760F79

[Dibnah1]

Thank you for the reply.

Now working, however as far as I can make out it was the Microsoft Silverlight installation causing the problem.

I installed the latest version of Silverlight and then reinstalled Signal Express and this worked.