Multisim Live: Search service unavailable.

[drtimcollins]

Hi all

I have Premium account access level but whenever I search for a component, I've been getting very limited results and a message saying "Search service unavailable. Offline search used.". The example screenshot, below, shows a search for 'npn' that used to return lots of results but now only shows 2.

I've tried different browsers, different OS, etc. and get the same results. Is there a problem at NI or is our site account broken?

Thanks and best wishes

Tim

[tipa]

-а  вы денюжку опустите в компьютер, и посыплются модельки, как из рога изобилия. У нас в России эти филиалы NI только за деньги всё делают...

[vicentiu]

Thanks for reporting. We're looking into it.

[vicentiu · Accepted solution]

Issue is fixed. Please report back if it's still not working.

thank you

[drtimcollins]

Brilliant - it's all back now and working great. Thanks for the speedy fix!

Tim

[lucch]

Hello,

I have got exactly the same issue as Sir Tim.

Sincerely,

Luc.

[vicentiu]

Thanks for reporting. We'll take a look.

[vicentiu]

Issue fixed. 🙂

[lucch]

Thanks for the quick fixing, it is working !

Wishing you a nice evening,

Luc

[marianm3]

Hey there, 

I am having the same issue with the search service. Can you please look into it?

Thank you