04-06-2010 11:12 AM
The visit will do you good. It is probably the best way to get to the bottom of this one. I have found that phone conversations are sometimes very lacking. Like when the customer says "nothing works", and you find out that everything is working except for the one small part he is trying to do. Take the trip.
04-06-2010 11:35 AM
Ben wrote:I may end up having to visit the customer to figure this out. Central PA is beutiful this time of year.
Ben
If the location allows- (i.e is not secure) I've had some pretty good luck remoting into deployment machines with "Goto-Meeting." It does require a user on the other end to pass control of the PC- and allows them to watch you do your magic. but beats flying
04-06-2010 11:43 AM
I do the meet me now thing also. This time I think I have to have a look at the hardware. I do enjoy the road trips to meet with my customers since they are almost all scientist or engineers. It is like living a "Levi Dockers comercial".*
Ben
* Anyone old enough to get that reference?
04-06-2010 11:47 AM
Ben wrote:It is like living a "Levi Dockers comercial".*
* Anyone old enough to get that reference?
Do you really have to be that old to realize that you are referencing the fact that you don't wear pants?
Or perhaps that is just a more apt reference than the one you were actually thinking of.
04-06-2010 12:16 PM
Darin.K wrote:
Ben wrote:It is like living a "Levi Dockers comercial".*
* Anyone old enough to get that reference?
Do you really have to be that old to realize that you are referencing the fact that you don't wear pants?
Or perhaps that is just a more apt reference than the one you were actually thinking of.
Now I am curious. I will check with some of the younguns to find out what you think I said.
Ben
04-06-2010 01:07 PM
04-06-2010 01:15 PM
I believe it is near Harrisburg ... which is probably 3-4 four hours one way if there was anything that resembled straight path. I'm closer to you when I am at my cottage on Chatauqua Lake.
Princess: "So where are you headed?"
Fuzz Bear: "Somewhere near X."
Princess: You don't know where you are going?"
Fuzz Bear: "I get in the car and I follow mapquest unitl I get to the end. I work a killer shift, find someplace that will sell me food and check into a room. Why bother figuring out where I am?"
Ben
04-06-2010 02:18 PM
Ben wrote:
Darin.K wrote:
Ben wrote:It is like living a "Levi Dockers comercial".*
* Anyone old enough to get that reference?
Do you really have to be that old to realize that you are referencing the fact that you don't wear pants?
Or perhaps that is just a more apt reference than the one you were actually thinking of.
Now I am curious. I will check with some of the younguns to find out what you think I said.
Ben
Hint: You probably did not watch because the Steelers were not involved.
04-06-2010 02:29 PM
Darin.K wrote:...
Do you really have to be that old to realize that you are referencing the fact that you don't wear pants?*
Or perhaps that is just a more apt reference than the one you were actually thinking of.
...
Hint: You probably did not watch because the Steelers were not involved.
OR
Three generations were huddled around a kerosene heater wondering when the power would come back on and I was counting my blessing that "at least I'm not missing the ...".
I have to stop responding this way or Dennis is going to get this thread moved to the Break Point.
Ben
* in the late 70's Levi Dockers had a series of comercials where you only saw the participants rom the waste down but you could hear what amounted to a never ending stream of wise-cracks and cleaver quips.