Can't activate Labview Student Edition

[Loreno]

Hi, Yesterday I requested a 6-Month Evaluation of LabVIEW Student Edition. I got the code, downloaded Labview, but unfortunately I cannot activate it. When I launched labview 2015 SP1 I had 2 products: Labview Development System ; Application Builder. I clicked "Activate Products" -> "Automatically activate through a secure Internet connection" and then I was requested to type in two serial codes (one for Labview and one for Application Builder), I had only 1 code from Labview website, so I put it twice (once for labview and once for Application Builder). Then I logged in with my NI.com account, waited a few seconds and... Only Application Builder got activated. Labview did not, it says the serial numbers are invalid.

What should I do? I don't really know what is that "Application Builder", I know that I need Labview for my studies and I have no idea how to activate it. I only have 1 serial code from this website: https://decibel.ni.com/content/docs/DOC-30610

[Gregory]

If you're in the US, you can contact the person closest to you:

http://us.ni.com/contacts/local-sales

[Loreno]

I'm in europe.

[GerdW]

Hi loreno,

in Europe you can also contact your local sales rep!

All license issues should ne discussed with NI directly...

[n_dakota]

Hi Everyone,

Please let me know if problem still exists. It should be fixed already.

[mukilan]

Hi there.I got my 6 months activation code today and tried activating labview 2017 but only application builder and report generation toolkit got activated.Lab view is not getting activated and is still on 7days evaluation period.Could you help me through?

[GerdW]

Hi mukhilan,

as has been suggested before: discuss license keys questions with your local NI support!

Have you tried?

[noops.misal]

Same thing happened to me too. How can I fix it?

[billko]

I think the 7th post of this topic has your answer.