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More Broken Links

Yes, I can make sure you get a notification when the changes are applied. Just make sure to include your email in the feedback 😊

Jenny B
NI Community Support

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Message 21 of 47
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I looked for the "Was this helpful" link for the last issue I had but it wasn't there.  Here is the page I would want to say has a problem.  The Site Feedback link also isn't at the bottom of the page.  Here is a screenshot of Chrome Windows 10, with another page.

 

Untitled.png

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Message 22 of 47
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Hi Brian, 

 

I have escalated this issue as the footer isn't showing up for me. I have asked some people from my team and they're looking into it. In the meantime, I would suggest that if you encounter this issue again, you can submit the feedback via the main Prod Doc page  https://www.ni.com/docs/en-US/ and it will get routed to the right place.

 

 

Jenny B
NI Community Support

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Message 23 of 47
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Hi Jennifer,

 

please read the discussion in this thread.

Some can access Christians presentations, others (like me) cannot: what's wrong with NI's website?

Best regards,
GerdW


using LV2016/2019/2021 on Win10/11+cRIO, TestStand2016/2019
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Message 24 of 47
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It looks like we had archived that group at some point. I've restored it now and it should work for everybody as Read-Only. 

Jenny B
NI Community Support

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Message 25 of 47
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Hi Jennifer,

 

I still cannot access Christians presentation as is linked in this message...

Best regards,
GerdW


using LV2016/2019/2021 on Win10/11+cRIO, TestStand2016/2019
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Message 26 of 47
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Hi Jenny,

 

now I have access, so something changed...

 

In the morning I tested the link using two different networks (mobile and company LAN at work) and both resulted in the page error. Maybe a CDN cache issue?

Best regards,
GerdW


using LV2016/2019/2021 on Win10/11+cRIO, TestStand2016/2019
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Message 27 of 47
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Yes, it was most likely a caching issue. I'm happy it's resolved now 🙂

Jenny B
NI Community Support

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Message 28 of 47
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@jenniferbni wrote:

I would suggest that if you encounter this issue again, you can submit the feedback via the main Prod Doc page  https://www.ni.com/docs/en-US/ and it will get routed to the right place.

I'm finding many more broken links.  The "Was this helpful" isn't there, the Site Feedback on the footer isn't there, and I'm unsure how to use that link to submit routing issues.  That just looks like a landing page for documentation.  This could be useful if I can find where the link should go, but many times the link is to an error page.

 

This started with an old idea exchange item here.  They link to a specific page in the LabVIEW help here.  That link now goes to the generic page, and doesn't redirect where it should which is here

 

This likely just means every link to any manual older then a year or so is incorrect.  Does NI intend on fixing these redirect issues?  Or are they satisfied with a link that technically goes somewhere, just not the right page?  I did a quick search and found many more pages on the forums that don't go to the right place.  Here's a few.

 

This page links to this which is broken.

Here and NI employee links to a page that is broken.  Then later links to two more pages that go to the generic help page instead of the specific ones.

Here is another thread where NI helps, but then is broken.

 

I feel like I could go on, and on.  Is it helpful to NI if I keep posting about all these issues?  There are decades of forum help, given by users, and NI themselves that is now useless.  If I searched for a problem, then found a thread on the topic.  It is very possible the thread will be marked as solved, and that post will be to a broken link, or to the incorrect page.  Is NI planning on addressing these issues other then fixing them one post at a time?

Message 29 of 47
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Hi Brian

 

I'm looking into this. I'm still researching the zone.ni.com links so I don't have a full answer for you yet, but I wanted to let you know I'm aware of this comment and taking care of it. 

 

 

 

Jenny B
NI Community Support

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Message 30 of 47
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