Using the NI Community

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Using Groups in the NI Community

What is a user group?
A user group is a virtual space for people with common interests or goals. The user groups within the NI Community are segmented into different categories such as Local User Groups, Product User Groups, Special Interest Groups, and Partner Groups. Within each of these groups, you may collaborate with others on best practices, plan in-person meetups, or discuss any topic of your choice.

What are the features of user groups?

  • Each user group has a main overview page which features the group name, avatar, description, a WYSIWYG component, group statistics, group membership list, and a list of topics.
  • Groups contain threaded topics. A topic can be made read-only by a GroupAdmin. A topic can be pinned to the top for all users.
  • Posts can be given kudos to show appreciation for the content.
  • Posts can be marked as an accepted solution within topics.
  • Content can be "floated for all users" to the top of the topics listing.
  • Tags can be used to identify related content within groups.

Anatomy-of-group.jpg

 

 

What are the types of user groups?

  • Open - Membership is approved automatically when a user requests to join the group. Non-members can see the content within a group. Non-members cannot see the membership list.
  • Closed - Content within a closed group is only visible and searchable by members. A user must request to join a closed group and a GroupAdmin must approve this request. Closed groups cannot be found in the site navigation unless you are already a member.

 

How do I find new groups to join?

  • Open groups can be found in the site navigation. The groups are segmented into different categories such as Local User Groups, Product User Groups, Special Interest Groups, and Partner Groups.
  • Closed groups cannot be found in the site navigation unless you are already a member. You must be invited by a GroupAdmin to join a closed group.
    • Some closed groups are hidden from the navigation for extra privacy. Members of hidden, closed groups can find the groups within the My Groups component.
  • You cannot search for a group by its name, but you can search for content within open groups or closed groups that you are a member of.

 

How do I join an existing user group?

  • If it is an open group, you can navigate to the group by clicking on "Groups" in the left-hand navigation and then find the group of your choice.
  • Select the "Join the Group" button on the group overview page.
    • If it is an open group, you will be added to the group immediately.
    • If it is a closed group, the GroupAdmin must accept your request to join the group.
  • Once you are a member of a group, you will be automatically subscribed to receive notifications of group activity.

 

I'm trying to join a group and I can't find it. How do I join?

You can try searching for content within the group or navigating to it with the left-hand navigation. If you are unable to find the group you are looking for, it is likely that the group is "closed" and therefore not listed in the site navigation. If the group is closed, only a group member can invite you to the group and a GroupAdmin must approve your request.

 

How do I access groups I am a member of?

You can find the groups (both open and closed) that you are a member of under the "My Groups" area in the left-hand navigation on the community homepage.

 

Can I receive notifications of new group activity?

You are automatically subscribed to group activity upon joining the group. To unsubscribe, click on the Group Options menu and choose Unsubscribe. Visit My Settings > Subscriptions & Notifications to modify how often you receive email notifications.

 

How can I invite someone to join a group?

  • If you are a GroupAdmin, refer to the instructions here: GroupAdmin Policies and FAQ
  • If you are a member of a group, you can send a user a link to a group via the communication method of your choice. The user can then join the group if it is an open group, or the user can request to join if it is a closed group. A GroupAdmin will need to approve any requests to join for closed groups.

 

How do I create a new user group?

If you are interested in creating a new group, please review the policies here. You will be expected to adhere to these policies once your group is created.

To start the application process, please provide the following information via email to community@ni.com:

  1. Name of your proposed group
  2. Please provide a group description
  3. What type of group will this be (Open or Closed)?
  4. What is the focus of your group (a regional group, support, code sharing, etc.)?
  5. What is the primary language of your group?
  6. Who will be the audience/member base for this group?
  7. Are there any GroupAdmins in addition to yourself?

 

Please note that user groups should NOT be utilized in the following situations:

  • You plan on sharing sensitive or export controlled information
  • The user group already exists
  • You plan on utilizing interaction styles other than discussions

 

GroupAdmins can find more information in the document here: GroupAdmin Policies and FAQ

Contributors