To ensure that all user groups remain active and engaged, we have certain policies for our user group owners. We hope this helps you build and maintain a user group that connects members together over shared goals. We expect user group owners to follow these policies and to contact NI Community Support for help if needed.
As the group owner of an NI Community User Group, you must agree to abide by the following policies:
What are the roles in a user group?
How do I know when someone requests to join my closed group?
As a group owner of a closed group, you will receive a notification whenever an NI Community member submits a join request. These notifications will be sent to your registered email address. The message will contain a link to the member management page for your user group.
How do I manage the members of my group?
To manage members, select Member Management under Group Administration on the group overview. This is only accessible for group owners and members with the Inviter role.
How do I customize my group landing page?
To customize the avatar (1), the description (2), or welcome message (3), select the “Group Information” link in the “Group Administration” area on the user group landing page.
For help adding HTML to the welcome message, please see HTML Templates for User Groups.
Hyperlinks and images in the welcome message must be added through the "source code" HTML option. If you want to upload an image to the community to be used in your group’s overview, visit your NI Community member profile, and go to the My Images component or post a message in your group, and use the image from that message.
When choosing an avatar for your group, you must ensure you have the rights to use this image.
How do I pin a topic to the top of the discussions?
Open the topic, select Topic Options near the top left, then select Float Topic for All Users.
How do I contact all of the users within my group?
As a group owner, you can send a private to all members of the group. Members will receive the private message in their community inbox. Most community members will receive an email notification of the new private message as well.
To send a message to all group members at once, select the “Message group” option from the “Group Administration” area on the group overview page. A pop-up will appear wherein you can insert a plain text message. For more advanced formatting or for longer messages we recommend that you create a new topic within your user group.
How do I create a new user group?
If you are interested in creating a new group, please email the following to firstname.lastname@example.org:
Please note that user groups should not be utilized in the following situations:
Whether you are setting up a user group at your company or where you live, the Center of Excellence will point you to all the tools that you need to begin and drive a great user group that is "Built to Last". If you are starting a user group at your company, refer to this comprehensive document that includes every step and activity that you should consider when building a self-sustaining user group.