Hi Skryger,
If the Power On Self Test (POST) is not happening, as indicated by the lack of the status light turning on when power is applied, then the board you have is probably damaged and will need to be repaired.
If you would like to do more troubleshooting yourself, I would first verify the power supply voltage you are applying at the input terminals of the Single-Board RIO is not reversed, and is within the 19-30VDC range with a multimeter. If you can verify that you are applying the correct voltage to the input terminals but the Single-Board RIO still does not POST, then it is damaged.
If you wanted to dig a little deeper, you could probe the two terminals of F2, the power input fuse (it's in the corner of the PCB nearest the power connector), with a resistance or continuity measurement AFTER you make sure you disconnect the Single-Board RIO from any power supply. If the Fuse is high impedence or open, then most likely something accidentally shorted connections on the PCB causing a surge in current, blowing the fuse (2Amps, non-replaceable, from the sbRIO-9602 User Guide).
Another possibility for damage is documented in the User Guide on page 11. If Single-Board RIO is used as a common ground point within a system and more than 3Amps of current flow through its ground plane back to the power supply, protection components will fuse open. You should ensure any external devices that share the power supply used for Single-Board RIO have their own dedicated paths to power supply ground.
You can contact NI for a return materials authorization (RMA) at www.ni.com/support (here's a step by step checklist for info to have ready when you call). After contacting support, they can help you troubleshoot further what may have happended to the Single-Board RIO and determine if the Single-Board RIO is under warrantly.
Regards,
Spex
National Instruments
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