Cannot Install LabView Real Time Software (missing)

[RicharDoo]

All,

I got this cRIO-9063 for me to setup and explore, so I started doing all the software and stuff to my host pc, and NI MAX was able to see it. Then when I install some of the features and it says need Real Time (for dependency) but it is already installed. So I format it and planned to re-install the Real Time Software which to my surprise, it was missing from the installation options. Now I can't do anything with it since I don't know where to look for the Real Time Software.

Currently, I reinstalled everything from scratch. But I would expect same thing will happen.

I need some thoughts on my issue. Thank you.

BR,

RicharDoo

[altenbach]

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@RicharDoo wrote:

... since I don't know where to look for the Real Time Software.

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You are not giving sufficient information (LabVIEW version, how and what you have installed, what licenses you have, etc.), but if you use the correct version of a web-based installer, you should be able to select anything you want.

[nanocyte]

Some screenshots might help. You might be missing the CRIO drivers which contain the packages that get installed onto the RIO.

[RicharDoo]

Hi,

I really appreciate your response.

I was able to fix my problem, and what I did is I download and install the Real-Time Module, and to fix the add software issue, I did format the PXI module and delete it from Remote Systems, reconnect the module  and let NI MAX detect automatically, and then I was able to download the software onto the module.

Everything was smooth, but after installation of softwares, I cannot see the C modules, CompactRIO 18.0 is installed. 

I followed this method in the LabView but it only shows like this in the attached image.

The "New » Targets and Devices" selection is missing.

BR,

RicharDoo

[SSPTest]

If the CompactRIO driver was installed before you installed LabVIEW/RT Module, it could be an order of installation problem. Try repairing the CompactRIO drivers.

-Jordan

[RicharDoo]

Hi Jordan,

It didn't came to my mind that the order could have messed up the installation.

I may have installed the driver first before the Labview. Let me try to do everything again and get back for the result. Thank you.

BR,

RicharDoo

[nanocyte]

The screenshot gave me a clue. Is that LV64bit? I think LV64bit doesn't support Real Time.

[RicharDoo · Accepted solution]

Hi nanocyte,

In fact yes, i was able to figure out after trying to reinstall everything. And I was able to solved my problem.

Solution:

-If in doubt, just remove everything (using NI Package Manager to uninstall).

-Order of installation, LabView then NI Drivers.

-Use the LabView 32bit version. <-- most important thing