The PXIe-1084 chassis is not detected by NI MAX but devices on it are

[Robert__R]

Hi IBengine,

The PXIe-8381 is very relevant -- it's what reads the backplane EEPROM to identify the chassis. Your MAX screenshot shows that the PCIe-8381 is recognized, but the PXIe-8381 isn't (it's the "NI SMBus Controller..." entry shown below the PCIe-8381).

I'm not sure why the driver isn't loading for the PXIe MXI card. I'd start with device manager. If "NI SMBus Controller" isn't working then you could try "uninstall" or "update driver". Please report the error code.

When it's working in device manager then I expect MAX to show it, along with the chassis. If not, there's a MAX option to delete MAX data.

- Robert

[IBengine]

Robert,

It's working !

Then you suggest that I had to follow these instructions ?

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YHcVCAW&l=en-GB

Benjamin R

[Robert__R]

Does that mean it's showing up in MAX, too?  Very good news.

The second step is needed ONLY if it's showing up in device manager but not MAX. All you have to do is this (select Tools -> Reset Configuration Data):

- Robert