"Windows does not have a driver associated with your device." Labview 2023/cDAQ 2023 Q3 - cDAQ-9173

[PAI_Engineer]

I usually use a cDAQ 9174 chassis with the usb type "B" connection, but the 9173's were $500 cheaper and the salesman said it was the same except the USB connection is type "c".  So I bought two of them and now Ni-Max doesn't recognize it.  I'm using Windows 10 pro and Labview 2023/cDAQ 2023 Q3.  In ni max it says: "Windows does not have a driver associated with your device." 

Any help on why its not working, or what drivers I do need would be greatly appreciated.

Thanks

Robert

[PAI_Engineer]

See Attachment 

[ZYOng · Accepted solution]

Because the new cDAQ-9173 is first supported in NI-DAQmx 2025 Q1 driver. Just simply upgrade your driver and you are good to go. Rest assured that you can still use LabVIEW 2023 with any later version of driver.

Reference: NI Hardware and Software Operating System Compatibility