cDAQ-9189 not recognized by DAQ Assistant

[capinredbeard]

I have a Compact DAQ (cDAQ-9189) with eight NI-9237 modules.  This is connected directly to a computer via ethernet cable (i.e. local link mode).  I can see the cDAQ as well as the modules in NI MAX, and the self test works fine.  I can also ping the device via commandline window.  However, when I try to use the DAQ Assistant, it says no supported devices found.

Is there some step that I am missing to get LabView to see the cDAQ?

[SUERC]

Same problem, any solutions? 

[TCChun]

Hi,

Have you tried the solution mention here?
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000PA1jSAG&l=en-US

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P7OaSAK&l=en-US

[SUERC]

Thanks.

Solved this in the end with repairs and updates. 

Upgraded my computer and LV2018 32 bit to LV2020 32bit. MAX could see the 9189 but not the modules. In the end I updated the ethernet card driver, repaired MAX and check for all the latest updates and it worked.