Modal error message

[mechanical Engineer]

As I mentioned before that I have an initilization problem for the PCi-7340 controller, but now when I try to initilize the controller, and I see the status of the controller in MAX during initilization, I recognize that the led of modal error message illuminates instanteneuosly, so what do you think this is?

I hope that somebody can explain to me

And thank you  

[Jochen]

1. Which version of NI-Motion are you using?
2. If you are not using NI-Motion 7.5, please download it from this location, install it and perform a firmware upgrade in MAX.
3. If there is still a modal error during initialization please go to 1D interactive and click on Error Details. Please post the modal error code or a screenshot of the error message.

Best regards,

Jochen Klier
National Instruments

Message Edited by Jochen on 06-25-2007 08:55 AM

[mechanical Engineer]

I am using ni-motion 7.5, and NN-Daqmx8.3, and firmware is updated to the last version, here is attached error message prompted in 1-D interactive when I press start

[Jochen]

Thank you for the information. As your are already using the latest version of NI-Motion (NI-DAQmx is not relevant for motion boards), I think the only thing that you can do is to send the board for repair to NI. Please contact your local NI branch to get an RMA number.
The last thing you could try is to install the board in another PC but as the error is related to an internal onboard communication process, I'm not overconfident that this could lead to a different result.

Sorry that I don't have a better solution for you.

Jochen