activating an evaluation module

[BobHorn]

Several months ago I downloaded the Vision 8.5 Development Module for evaluation. After using it we decided to purchase it and now have a serial number. I have just returned to the project and want to activate the Development Module. It does not show up in the NI License Manager.

I have tried to reinstall it using the serial number and it gets to a final screen saying it has been successfully installed, there is a checkbox to "Activate Now" and when I click Next the screen closes and nothing else happens.

Thanks,

Bob Horn

[wbadry]

Hello Bob,

You can activate your VDM using either a serial number and an online activation process or by importing a license file sent to you by NI sales department. If online activation doesn't work, You may request a license file based on your computer ID.

You may contact NI directly, I believe they can tackle your problem as fast as possible.

Have a lovely day. 

[BobHorn]

Thanks for the response. Online anything won't work because this is a lab computer and can't get online. I guess we'll have to try the sales department.

Thanks,

Bob

[mishkin]

More information on activation can be found here: Product Activation

And this is the page for actual activations: www.ni.com/activate

[BobHorn]

Under the ni.com/activate listings I could not find an entry for the Vision Development Module.

Bob

[muks]

Choose vision and select the modules

[BobHorn]

But which one is the Vision Development Module?

Bob

[mishkin]

Have you tried the Vision > Vision category?

[BobHorn]

Tried that. Got an activation code. Went to the license manager and entered the code and got the following message: "Does not correspond to any of the products you are activating." The VDM does not show up in the list of products displayed by the License Manager.

Bob

[Andrey_Dmitriev]

Check directory <Program Files>\National Instruments\Shared\License Manager\Licenses

You should have file Vision_Vision_PKG_080*00.lic in this directory.

If this file missing, try to reinstall or repair Vision.

Also good idea to download and install latest version.

Andrey.

Message Edited by Andrey Dmitriev on 07-24-2009 10:01 PM