Problem snap adquisition frame in NI MAX (images per ms)

[A.Salcedo]

Hello to all.

I am using NI MAX to get images from a camera (snao mode and hardware trigger). The camera is a basler 1300-30gm.

My problem is the next:

My Basler camera snaps 4 images (1 image each 40ms). In pylon viewer (camera oficcial software) I can see the four images correctly. The problem is that when I am trying to see the 4 images in NI MAX sometimes the camera can not take the 4th image... like there is no time to take the 4 image (or process it to visualize in NI MAX).

So maybe there is a configuration parameter in NI MAX to solve this. Any ideas? How can I solve it?

For more information I set up package size to 8000. Maybe package size is the problem?

Thanks a lot.

[udka]

Can you explain problem in detail maybe because of terminology i am not getting what is the exact problem.

-Are you using Grab(Continuous) or Snap(Single image) mode?

-What is the timeout of camera?

-Do you get timeout error after timeout or it doesn't show anything?

-Does it always happen at fourth image? Or you mean you are getting only 3 images and one image is lost in between?

-Could it be because camera is waiting for hardware trigger?

-Can you check in LabVIEW and confirm if it is same?

[A.Salcedo]

Hello. Thanks for replaying.

#1. I am using snap mode.

#2. Timeout of camera is 2 hours (never get it)

#3. I never get error timeout.

#4. Yes, I am getting 3 images and one image is list in between. It can be the second one, fourh...

#5. No, it could not. hardware trigger is trigered but for some reason camera it can not take the image (or maybe it take it but NI MAX has no time to process and visualize it).

#6. Yes, in Labview happens the same.

More in detail.

I take 4 images (40ms between snaps), delay of 300ms and then take another 4 images and so on.

In Pylon viewer I can see the 4 images correctly but in NI MAX and in Labview one image is lost in between.

Thanks again.

[udka]

-Usually for continuous acquisition Grab mode is used and for single image acquistion Snap mode is used.

-In MAX how do you capture the images? Please explain how you are capturing images:

 You must be clicking on Snap and wait for it to get triggered and pass the image and it stops acquiring. Again you click on snap to acquire another image?

-Why Snap mode is choosen? Can you explain the detail behind this?

-Can you try with Grab mode and see if you receive all the triggered images received.

-You can also try reading the buffer count in labview to see if any frames are missed.