windows installer engine error when installing LV 8.2.1

[Maelstrom2]

Trying to install LabView 8.2.1 on a system and getting a "Window Installer Engine" error and the program quits.  The software successfully installed on another system.

I have disabled all other programs and virus scanners.  Any suggestions?

Thank you,

[Maelstrom2]

I think I may have fixed my own problem and will try and list the steps here in case anyone else runs into this.

The computer is networked and we are running network licensing.  I have admin priviledges also on this machine.

We had to have the administrator for the network log on (with the LV installation CD in the drive).  The option was selected to install LV 8.2.1 and then a window appeared notifiying that the system was installing Service Pack 2.

The admin then logged out and I logged back in to my local accout (not my network username and passwor) and the installed worked correctly (whew!).

There were some other password issues whick I don't think were related to this problem.

[TreyB_NI]

Great to hear that it has installed successfully. 

There is a known issue of installing LabVIEW 8.2.1 over 8.2.  If you have not heard about this issue and you have installed it over 8.2, please take a look at this KB:

http://digital.ni.com/public.nsf/allkb/C4B6EF55C6948A27862572B30068BF91

The utility at the bottom takes about 15 seconds to run and could save you hours later.