08-05-2013 05:09 AM
Make sure you choose correct settings for the serial communication, that is
Baud rate, Parity, Stop Bits, Flow control etc...!! so you want to check compatible settings in the user manual of third party hardware.
Next, you should definitely give a try with hyper terminal software before trying it with LabVIEW.
Share you code if possible.
08-05-2013 06:20 AM
the following explain the fundamentals of serial communication