not connect agilent U2701A

[pooya_B]

Hello
I am writing a program to connect the Agilent oscilloscope U2702A to a computer using labview software.
I have written a basic program for connecting through IVI, which I have put for you below. This error is announced when I run the program.

Exception occured in AgilentU2701A.AgilentU2701A.1: AgilentU2701A: Failure cannot recover.
Software module could not be loaded from the IVI Configuration Store. in Untitled 1

How can I fix this error?

[ahovhann]

Hello,

Have you installed all the necessary tools and drivers?

Do you see your oscilloscope in NI MAX?

You should be able to communicate with the device through VISA Test Panel 

[pooya_B]

Hello
I installed two software drivers called
Agilent_USBDAQ_Setup_V2.01
driver_ivic_ivicom_AgilentU2701A_1_3_5_0
I also tested with NI MAX and R&S VISA software and the results are as follows.

  

[cstorey]

You don't mention how your are physically connected to the instrument?  GPIB, USB, LAN?

It could also be because you have multiple versions of VISA installed (NI VISA, Keysight VISA, R&S VISA, etc..) which seems likely if you have Agilent, R&S and LabVIEW installed.  Make sure you have the VISA setup as described in this reference.. https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YHh0CAG&l=en-CA

Hope that helps,

Craig