ni max is missing USB device

[jbb3910]

Device manager shows the USB Devcie and connected, but it is missing in NI MAX. this is in windows 10, Labview 2020, 64 bit.

[Gregory]

You probably don't have the LabVIEW drivers needed to communicate with the device. What device are you working with? (manufacturer / model)

[jbb3910]

Equipment :Keysight U2000 Power sensor thru USB

[RTSLVU]

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@jbb3910 wrote:

Equipment :Keysight U2000 Power sensor thru USB

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Does the USB connection to the device appear as a virtual Com port?

[jbb3910]

not . It appears as a USB Test and Measurement Device (IVI) in device manager.

[Gregory]

Do you have NI-VISA installed? Which version?

[jbb3910]

ni-visa2020 on Windows 10 PC

[Gregory]

You may need to install Keysight drivers, have you installed those? From a quick search, it looks like you might need:

IO Libraries Suite : 

• Enables instrument communication for a variety of development environments (MathWorks MATLAB, Python, NI LabVIEW, Microsoft Visual Studio and more).

RF Power Meter Drivers