fix labview error

[ductuan.mta]

How to fix labVIEW error

I can't open example from labVIEW help

it is shown in attached file.

Thanks,

[GerdW]

Hi ductuan,

while that error is nasty you can always open the VI in the path given in the help. You can also use the example finder...

(Maybe there is a problem with your LabVIEW installation preventing opening the example VIs with a click of the button in the help.)

[ductuan.mta]

yes it is true that it prevents opening the example VIs with a click of the button in the help

I can not find effective sullotion

[Bob_Schor]

I suspect you have a bad LabVIEW installation.  I recall seeing something similar on one of my systems, and discovered that a LabVIEW Service (the NI Service Locator) had "disappeared" (for reasons neither I nor NI Support could discern).  The "fix" was to totally remove LabVIEW and do a complete reinstallation.

What version of LabVIEW are you running?  I'm going to guess that it was LabVIEW 2017 or 2018, or you might have recently applied a LabVIEW Update ...

Bob Schor

[ductuan.mta]

it is LabVIEW 2017.

This happened on some computers in my lab, so that I think that it may be the result of updating window 10 (window 10 version 1803).

I have already removed labVIEW and reinstalled it again. However, it still did not work.

Could you give me other solutions

Regards,

[RavensFan]

There is a problem with a recent Windows update.  If you uninstall it, it will work.  (Trick is keeping it uninstalled if you are in a corporate environment.)

https://forums.ni.com/t5/LabVIEW/Script-Error-when-click-on-Find-Example-in-LabVIEW-Help/m-p/3857530...

See if your Windows update history has an entry for KB4462918 or 4462919

[ductuan.mta]

It means that I have to reinstall KB4462918 or 4462919 in window update

I will try it tomorow when I am at lab

Thank for your help

[RavensFan · Accepted solution]

It means you have to UNinstall those updates.

[ductuan.mta]

Now, all my computers run smoothly

Thanks,