cRIO-9012 inconsistent IP settings

[Daikataro]

Greetings everyone! I have a RIO that I just can't seem to get to work. I wish to follow the getting started tutorial found in this document http://www.ni.com/pdf/manuals/372596b.pdf but can't seem to get past the mentioned error. I have already tried the solutions available in these forums including:

-Factory reset to default settings in safe mode

-Assigning static IP to the controller

-Using dynamic IP settings

-Performing a DIP switch IP reset

But yet, I cannot expand the device in MAX to select the software tab to install the required drives for communication. Any idea why I cannot do so?

[DonhJoe · Accepted solution]

Take a look at this document http://digital.ni.com/public.nsf/allkb/A0F6EFF8A33578948625749C006DEC3B

What version of NI-System configuration do you currently have? If it is NI System Configuration 16.0 please try installing this patch http://www.ni.com/download/ni-system-configuration-16.0.1/6412/en/ 

Regards.

[natasftw]

What IP and subnet are showing on the cRIO?

What IP and subnet are you showing for your PC?

[Daikataro]

Thanks everyone, IP for RIO is 172.16.18.3 (static) and my own is 172.16.18.4. Subnet is 255.255.255.0 for both. Maybe some screenshots will help:

I have followed the solution steps in the whitepaper with no results whatsoever. So far I can:

-Perform a hard reset

-Format disk

-IP reset

I can ping to the RIO, access the hard drive and even enter ftp via cmd, but I still get the inconsistent IP settings error, and cannot expand the device to install the required drives for LV communication. Any more suggestions?

[Daikataro]

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@DonhJoe wrote:

Take a look at this document http://digital.ni.com/public.nsf/allkb/A0F6EFF8A33578948625749C006DEC3B

What version of NI-System configuration do you currently have? If it is NI System Configuration 16.0 please try installing this patch http://www.ni.com/download/ni-system-configuration-16.0.1/6412/en/ 

Regards.

---

Well, that seems to have done the trick! At least halfway. Here's what I did

-Installed the update

-Restarted computer

-Reset MAX data (Tools >> Reset configuration data)

-Allowed MAX to discover again with the patch, in static IP mode

Seemingly the patch and a clean start was all I needed, now I can proceed in this long path to the RIO application. Thanks a bunch again!