Problem with support contact

[jkrol]

Hello,

I’m having trouble with the LabVIEW installation in our environment and decided to create a new support request. Unfortunately, when I selected the option to create a new request, I pasted my license number into the service ID field and clicked "Next." However, I received a message stating that the information provided was insufficient and that I should call the number 800 889 897. When I tried calling from my Polish number, I was informed that the number does not exist. I would greatly appreciate any assistance in resolving this issue.

Best regards,

[LVNinja]

what is the issue with installation ? 

[jkrol]

During the installation, i got this error

[rolfk]

Try to read through this: https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000kIbbSAE

[LVNinja]

I face this issue before, follow the article shared by rolfk and you will be good to go !

[n_dakota]

Hi jkrol,

I recommend going to ni.com/ask to submit your support ticket.

In case if you would like to call NI, this is the Polish number: +48223289010.

Hope it helps!