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Offline Activation Code Issues

Hello,

 

I have a LabVIEW Professional Development System Debug Deploy license on a computer disconnected from the internet, running LabVIEW 2024 Q1 (32-bit). I now need the 64-bit version of the software, but only the 2025 Q1 version is available for offline download. I loaded the 2025 Q1 version, but when generating the offline activation code here, the versions listed for "LabVIEW Professional Development System Debug Deploy" only go up to 2024 Q1. So I can't generate an authorization code for my 2025 Q1 offline installation, and I can't download the offline installation of 2024 Q1 which I would be able to activate. 

 

Does anyone know how I could access an offline installation of 2024 Q1 (64-bit), or do you know if there is another way to successfully activate the offline installation of 2025 Q1 (64-bit)? Much appreciated. 

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We're having a lot of activation problems the past few days. There might be issues complicating your task...

 

Simply starting the software is what I usually do. This should give you a dialog with activation options. This normally works, but (because of the issues) I gave up on that and switched to the license manager.

 

The license manager has several ways to activate a license.

 

Normally, activation with a license code (in the product's dialog or with the license manager's dialog) is the easiest.

 

We tried to activate by license code, but because of the problems (at NI I assume) it fails.

 

However, we do get an email with activation codes (also when activating through the product, in hindsight) . These activation codes (there's a concatenated list at the bottom of the email) can be copy-pasted into the activate by activation codes option. This works.

 

Hope it helps...

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