NI-6501 device not properly installed using DAQ 17.5 and LabVIEW 2017

[nelg87]

I have a windows 7 64-bit system and a LabVIEW application installer created using LabVIEW 2017.  My application controls a NI USB 6501 so my installer includes the DAQ runtime 17.5 and the DAQ configuration support 17.5.  When I run my installer on my system everything seems to install just fine.  Then I plug in the NI USB 6501 hardware and it shows up on Device manager but with a yellow warning triangle.  On NI MAX I can see my device listed but the space where you put the name of the device is not available nor are any of the test panels.  Why is this happening?  Why is the device not properly being recognized under windows?  Is there a compatibility issue here?

[Tepig]

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Is there a compatibility issue here?

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No, I don't think there is a compatibility problem.

Is your computer installed Anti Virus Software or Firewall is active?

If so, you should deactivate those software and try again.