Missing Icons in VISA palette

[CWatty]

I am attempting to communicate with a serial device and am following this tutorial https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000x1jtCAA&l=en-US. When I get to step 3 and try to build the code that is shown, I can not locate the read buffer icon in the string palette nor can I find the return count icon in the numeric palette. I believe I have the licensing necessary to access all the features of the Base LabVIEW and should have these icons available to me but can't seem to locate them! Any help is appreciated.

[RavensFan]

Did you install the Device Drivers DVD after you installed LabVIEW?

[CWatty]

Yes I did. I was unsure but I just reinstalled the DVD to be safe and I still can't seem to find the icons

[RavensFan]

Did you install the correct DVD?

Did you install a version of drivers that came out the same time, or within a few years after, as whatever version of LabVIEW you installed?

NI-VISA and LabVIEW Version Compatibility

[CWatty]

I believe so... the DVD says NI-DAQmx 17.6 and is what came with my NI 9219 and cDAQ 9174 Chassis. I am using LabVIEW 2019 and I have NI VISA 19.0 installed.  

[RavensFan]

A DVD with NI-DAQmx 17.6 written on it will not have NI-VISA 19.0 on that DVD.  Perhaps you downloaded VISA separately?

Open Measurement and Automation Explorer.  Open the Software part of the tree.  Look in there to see what versions are installed.  Take a screenshot of it and post it here.

Also take a screen shot of the palette where they are missing.

[CWatty]

Here is an image of my MAX tree, as you can see pretty much everything is 19.0. Also here is my string palette, does this look complete? I can't seem to find the icons the tutorial used to print things to the front panel. I am quite the rookie so I could be making an obvious mistake...

[RavensFan]

I'm not sure why you included a picture of the string palette.  There are never VISA functions there.  They would be in the Instrument I/O palette.

I'm glad you showed MAX with the VISA part of the tree opened.  Something is odd there.  I don't know what NIVisaic.exe is but that is the only thing you have.  When I look at my MAX (I don't have LV 19,  just 18 SP1, and VISA 18.5  I have another entry there for NIVISAServer.exe, though for me it is weird in that when I click on that, it says it it version 17.5

Check your Instrument I/O palette.  Look for examples for Serial in the Example Finder.

[CWatty]

That is odd, my VISA license seems to be working fine as I have been able to execute serial commands to my actuator with VISA configure port, write, read, and close. I am mostly looking for the icons that print values to the front panel, like the snip I have included. Where would I find an icon like this?

[RavensFan · Accepted solution]

That's the block diagram terminal for a front panel string indicator!

I would recommend looking at the online LabVIEW tutorials
LabVIEW Introduction Course - Three Hours 
Learn LabVIEW