LabVIEW FPGA Cloud Compiler: Ports

[S1ack]

Logged into my corporate domain I cannot connect to the LabVIEW FPGA Cloud Compiler Service.

However, I can get to the host url that NI support provided.

https://galileo.niwsc.com/

If I use my cell phone hotspot, LabVIEW connects to the cloud compiler just fine.

NI support said port 443 needs to be open. I was wondering if anyone here knows of other ports (like above 1024 - which I think the corp firewall blocks) that are used by the cloud compiler.

[TYtanic]

Hey S1ack,

It sounds like your corporate domain may be using a proxy server that's causing issues with communication between your computer and the Cloud Compiler Service.

I would talk to your IT department and see if you can work with them to route the Cloud Compile traffic through the proxy, or see if they can provide you a computer in your domain's DMZ that can communicate with the Cloud Compiler Service.

Please let me know if you have any questions!

[S1ack]

Are you saying the cloud compiler function within LabVIEW is NOT able to get proxy info from Windows or Internet Explorer. And as such to use the cloud compiler from within LabVIEW one must have direct connection to the internet.

[Sam_Sharp]

It just needs to be allowed to connect on the appropriate ports through the corporate firewall/proxy just like any application/service which uses non-standard ports (e.g. not 80, 443) for communication. If you're unable (or unable to persuade your IT department) to do this, I would suggest either doing the compilations locally or setting up a dedicated machine to do your FPGA compilations.

[S1ack]

"appropriate ports" and they would be? All NI has said is 443.

I can definately get IT to open ports for special internet access.

[TYtanic]

S1ack,

From my research, using the Cloud Compiler service with a network proxy isn't a supported combination and is a little more complex than just opening a port in a firewall. At this point, you would have to work with your IT department to setup a way for you to work with this traffic through the proxy, or setup a machine in your networks DMZ where you could communicate through to the Compile Cloud without going through the proxy.

Does that answer your question? 

[S1ack]

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@TYtanic wrote:

S1ack,

Does that answer your question? 

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Yes.

But seems pretty hard to believe that because I am an NI customer behind a proxy server I cannot use the cloud compiler service without such extra effort.

[Hooovahh]

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S1ack wrote:

But seems pretty hard to believe that because I am an NI customer behind a proxy server I cannot use the cloud compiler service without such extra effort. 

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I think working with an IT department that refuses to allow your tools to work is the difficult part.  This isn't an like a bug on NI's side, it is a corporate firewall blocking this feature of your computer due to a domain policy.  Work with them to get an exception, or it won't work, just like every other program that relies on these ports.

[S1ack]

Point taken....a ticket is in with my IT.

Then again...

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@TYtanic wrote:

Cloud Compiler service with a network proxy isn't a supported combination

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I guess you take that to mean something different than I.

I also have a ticket in with NI, asking for more detail on ports etc...but so far nothing.