Installation not possible

[Flip88]

Hi,

I tried for several days to install properly a LabVIEW version on my PC, however, it fails always. At the first installation there were some error messages which I googled and tried to solve. Also all the time during uninstallation error messages occured and I was not able to delete LabVIEW completely (no uninstalling through control-panel->uninstall program possible). So I delete it manually using removal software (Revo uninstaller Pro, ccleaner). After trying to reinstall it, errors like "Cannot install NI Uninstaller: reason: A higher version of NI Uninstaller is already installed". I deleted some registry keys, after that no error message occur while installing the software. However, installation process in finished within a few seconds and nearly nothing is installed. I have no further ideas how to solve that problem.
From last installation I have attached an error message that occured after the installation of version 2012-fall and the log files from the installation of version 2012-fall and 2011-fall.

I have Win7 Profession SP1, 64bit system.

Thanks for help

[Ranjeet_Singh]

Error 2 means memory is full. If you are installing in C then please check whether C is having space or not ?

What processor you are using ?

Please make sure before installing all components of labview is uninstalled. I think when you deleted some coponents are still there as this is not the way to remove the components.

Why dont you have a words with customer executive ?

[Flip88]

I have plenty of space in C (>300GB is free).

My processor is an Intel i5-5310M

I tried to remove everything that possible from the drive with the removing software. Under the C drive there is no National Instruments folder left. However, I saw that there are hundreds of registry keys left.

Do you have ideas what could be wrong?

[Ranjeet_Singh]

According to microsoft the Windows Registry is a hierarchical database that stores configuration settings and options on Microsoft Windows operating systems. May be that is causing problem.

After uninstallation did you restarted your computer ?

[Flip88]

Yes, I restarted the computer, but that didn't help. Somehow there must be entries that tell the installer that there was a previous version installed. I think that prevents the installer from reinstalling LabVIEW again. There are hundreds of registry entries left, I think I cannot remove them all manually, that would take hours and most probably I would remove some important registry entry. Also the registry cleaner programs couldn't help me, so I have no idea how to proceed. :-(.

Thanks for your help. Other ideas?

[Ranjeet_Singh]

Yes I thinks what is best is call and talk to customer care executive.