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How to take complete an online course module

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Hi, Everyone:

 

I just can't figure out how to complete a course module online.  After completing the module's interactive video, I leave the window open and click the button to exit.  The window with the video disappears and it goes back to the course screen where the module is listed as "incomplete."

 

Am I doing something wrong?

 

Thanks!

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
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So... no one's had this prblem before?  I guess it's time to call support.

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
0 Kudos
Message 2 of 4
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Solution
Accepted by billko

Hi Bill,

 

I found a support page for self-paced online training modules. I've included the link below.

 

http://niweb.natinst.com/confluence/display/CustomerEducation/Self-Paced+Online+Training+-+How+to+ac...

 

This document directs you to contact self-paced-training@ni.com for support.

 

I hope this helps!

 

Andy C.

Applications Engineering

National Instruments

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@Andy-C wrote:

Hi Bill,

 

I found a support page for self-paced online training modules. I've included the link below.

 

http://niweb.natinst.com/confluence/display/CustomerEducation/Self-Paced+Online+Training+-+How+to+ac...

 

This document directs you to contact self-paced-training@ni.com for support.

 

I hope this helps!

 

Andy C.

Applications Engineering

National Instruments


Where'd you dig that up?  Thanks!

Bill
CLD
(Mid-Level minion.)
My support system ensures that I don't look totally incompetent.
Proud to say that I've progressed beyond knowing just enough to be dangerous. I now know enough to know that I have no clue about anything at all.
Humble author of the CLAD Nugget.
0 Kudos
Message 4 of 4
(2,661 Views)