FPGA : error message- Unsupported Item

[iseven]

Dear All,

I am a new user of Labview. I am trying to use NI 7855R. FPGA module is installed in the computer, but when I am trying to run some example files, I am getting an error message that FPGA plug-in is not installed or there is an expired license. But FPGA module is installed, twice to make sure that's not the problem, and also I have a license for FPGA development too. 

Would you have any idea how to solve this issue? I am stuck here for nearly more than than 10 days now! 

Thanks in advance! 

[nathand]

Did you install the appropriate hardware drivers? You'll need to make sure you install NI-RIO and LabVIEW support for your FPGA board. If that's not clear or doesn't help, can you open Measurement and Automation Explorer, expand the Software tree, and post a screenshot showing what you have installed?

[iseven]

Thank you very much for your reply. I haveinstalled NI RIO driver as prescribed. Here is the attachment. 

[nathand]

Can you also expand the Labview 2014 tree, inside the Software tree? When you installed NI-RIO, did you make sure to include LabVIEW support?

[iseven]

I have probably enabled all the items in the installation file. But I will check that again. 

Here is the expanded version. 

[nathand]

It should show that the FPGA toolkit is installed under LabVIEW 2014. Since the FPGA Module isn't listed there, I suspect that's the problem.

[iseven]

Thank you very much to point that out. As a matter of fact, the labview software is installed by our IICT department. Is there any particular instruction that I can pass to them to resolve this? 

I suppose I need to isntall this module: https://www.ni.com/en-us/shop/product/labview-fpga-module.html

Please correct me if I am worng.

And thanks again for your help!

[nathand · Accepted solution]

That's right. You should have received a disc or two for it with your copy of LabVIEW, if you purchased that module. It also appears you can download it from https://www.ni.com/en/support/downloads/software-products/download.labview-fpga-module.html#306510 but note that it's a large install (I haven't downloaded that file, I just know that it's a large installer off the discs).

[iseven]

It seems to be working after installing that. Would you mind looking at the Measurement and Automation Explorer for one last time? 

[nathand]

---

@iseven wrote:

It seems to be working after installing that. Would you mind looking at the Measurement and Automation Explorer for one last time? 

---

That looks like what I'd expect to see.