Error 1935 when running installer in W7 computer

[JoseRivero]

Hi all,

I am trying to install a program by running its installer in a PC running on W7. At the very Part 1 of 97 into the installation I am getting the following error over and over:

"The NI VC2005MSMs x64 installation has failed with the following error:  Error 1935. An error occured during the installation of assembly 'Microsoft.VC80.OpenMP, type='win32',version='8.0.50727.4053' publickey token='1fc8b3b9a1e1e3b', processorArchitecture='amd64' Please refer to Help and Support".........but there is no real help and support.

Anyway 1) I've verified that the TrustedInstaller exists in c:\Windows\serviciing 2) tried fsutil resource setautoreset true C:\ 3) there are no weird registries in the PC 4) ran as Admin. Tried everything suggested  in the community forum on this topic.

Can anybody tell me what the issue is about by the type of error it shows? 

Any ideas?

[Dennis_Knutson]

What sort of program are you trying to install? A LabVIEW exe? If so, what other installers did you include with the exe and runtime?

[JoseRivero]

Hi Dennis,

I am trying it with an installer that I created from a LV project. Other than those you mentioned, I added NI Serial and NI VISA. I've tried installing it in another computer/laptop and it works fine, the installation goes to completion. It is with this brand new PC (a DELL Precision T7810 minitower to be precise) that would not allow the insllation completion with the error I mentioned. I do not think it is a LabVIEW (2009) issue, to me it an problem with the PC that I hope someone could have faced before when installing a custom LV program and got a quick way to resolve. I wonder if the anivirus could be causing this but it does not make too much sense as other computer allow installation.

Thanks for replying.

-j

[Dennis_Knutson]

I just did a quick search for vc80.openmp and found the error reported in several ms Windows forums. Related to the correct .NET framework not being installed.

[JoseRivero]

Did that too..... Repaired, Uninstalled, installed....but nothing.

thanks for showing interest in this.

-j

[DavidPrrs · Accepted solution]

Hello JoseRivero,

Have you tried this?

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000kH3nSAE&l=en-US

There are another possible solutions, but I would like to start with this first.

Please keep me up to date, best regards.

[JoseRivero · Accepted solution]

Hi DavidPrrs,

Thanks for for pitching in.

The issue, now that it is resolved, dealt with a McAffee feature...DeepDefender, that had to be removed from the PC I am working on by the company's IT group. The company I work for take computers and format them with a corporate pc image, so it iturned out this image is somehow very restrictive (with W7).

Thanks you so much for you comments and suggestions.

-j

[Walker34]

I had a same problem. The cause was windows update had updates pending. Reboot and upates install solved the problem.