Application builder problem

[MarkoR]

I am trying to create installer and I get this error message and compiling is unsuccessful:

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Visit the Request Support page at ni.com/ask to learn more about resolving this problem. Use the following information as a reference:

CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_InitializeDistribution.vi >> IB_MSI.lvclass:Report_Preview_Error.vi >> IB_Source_Container.lvclass:Report_Preview_Error.vi

Loading product deployment information

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[Ranjeet_Singh]

Post your VI and project.

[Bijay]

HI,

Are you able to see other installers in a additional installers Tab? 

Are you following under mentioned steps?

http://zone.ni.com/reference/en-XX/help/371361J-01/lvhowto/build_installer/ 

Regards,

Bijay

[Paul_Torek]

Hi Mark, I am was having a similar problem.  I tried taking away all "additional installers" and building the installer again; no luck.  Then I tried renaming my top level VI, moving it from the folder user.lib/Xray to projects/Xray.  The re-built the EXE.  Then created a new installer based on the new EXE.  It worked!

I don't know if this is just coincidence - maybe just trying enough times.  But in the past I have had other troubles with VIs in user.lib, which got fixed when I moved stuff to the projects folder.  (It was the functionality of the "help for this VI" menu option, calling up my documentation.)

Good luck, I hope this works for you.

[Ranjeet_Singh]

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@Paul_Torek wrote:

Hi Mark, I am was having a similar problem.  I tried taking away all "additional installers" and building the installer again; no luck.  

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May I ask why ? Why you removed all the additional installer. Are you sure you dont want any of them.

[Paul_Torek]

I mistakenly thought that the additional installers might be the problem.  The reason I thought so was, when I was building the installer the first time, it asked me, "please insert the DVD named Device Drivers - Third Qua" and then it was cut off due to lack of space.  I had two DVDs that were Third Quarter of different years.  I tried the wrong one first.  It complained.  I tried the other one.  It proceeded, but, as you know, it had an error at the end.  So naturally I thought, "maybe it was that DVD mixup that killed me."

But no, that was just coincidence, having nothing to do with the real problem.  I added the additional installers back, later, with no problem.