Activation Issues

[TIFR]

Dear Support,

We are trying to install LabView 2018. During installation steps it ask for the serial number. After entering the serial number when installation is finished and we launch the LabView Application, it says 7 days remaining for Evaluation period, Activate or Purchase. 

We have already purchased, renewing and using the same since 2014.

Now it ask to sign in to activate the product. We are having many users, we cannot sign in to each and every machine. Earlier after entering the serial no., the product was used to get activated. Requesting you to please look into it.

[RavensFan]

This forum isn't "Support". 

You need to contact NI directly.  You won't be able to get that kind of help through the discussion forums which is made up primarily of LabVIEW users who are looking to help each other out.

My guess is that you will need to  sign in on every machine to activate.  Isn't that what you did when you installed 2014?  Have you installed any versions in between, in which case you would have had to do the same thing?

If you have such a large number of users that working with each machine is a problem, you should talk to NI about getting a Volume License account.

[TIFR]

Thanks for the information.I will directly contact NI for the same.

[Bob_Schor]

I've seen this before (but rarely).  Sometimes there are various packages that ask for Licenses -- some products will be automatically Licensed if you license a "higher" Product (for example, a Professional License handles almost everything, while a Full License does not include the Application Builder, which would need a second license).  In addition, sometimes the License Manager "loses its mind" and keeps reminding you during the Evaluation Period, but when 7 days expire, it stops bugging you (assuming you did license everything properly).

Bob Schor