8.6.1 HELP and TOOLS->OPTIONS not working

[AnthonV]

Hi,  after installing 8.6.1 I'm not able to access help for any function, except on tookit functions.  The context help works, but there is no detailed help (except Toolkit functions).  If I access LabVIEW help, the window shows the tree on the right, but when I click on any of the items no help appears in the window on the right.

Also when I click on tools->options it searches for <helpdir>\_launchhelp.vi which it never finds, so I cannot change any of LabVIEW's options either.

I installed using the Developer Suite DVD's, I do not think there was an explicit option to select Help.  I installed to D:\program files, would it be an issue if you don't install to C:?

I uninstalled previous versions before installing 8.6.1. 

Any ideas? 

Message Edited by AnthonV on 05-20-2009 03:00 AM

[AnthonV]

An update - it is not only Tools->options that doesn't work - none of the Tools menu items work - they are all looking for the _Launchhelp.vi file.

[andre.buurman@carya · Accepted solution]

Hello,

It seems you're installation in corrupt to some extent.

You can repair you're installation by going to: Control panel->Software->National Instruments. Then you get a dialog in which you can select LabVIEW 8.6.1 and REPAIR.

If it still doesn't work, you can always contact your local sales office for support.

[JeffL]

I second what Andre said. If that doesn't work, you may need a full uninstall then reinstall.

Ensure you install the products in the correct order, as well. Check out this KB on it: Order of Installation for Multiple National Instruments Hardware and Software Products.

[AnthonV]

Thanks Andre, I only chose to fix LabVIEW 8.6.1 from the long National Instruments list in Add/Remove Programs and this fixed it.  Originally I didn't have much choice in the order of installing software as everything is much more automatic these days (when using the 5 white DVDs), so I don't think I installed anything in the wrong order.

It was good having a day off though - but now it is back to work...