My customer has a Dell Optplex GX240 with 128mb and processor P4 1.7ghz. The motherboard has a chipset Intell 845. After to install a PCI GPIB Card NI 488.2, the system lockup during POST and appears follow message "i/o card parity interrupt at f000:db47".
We have tested in all slots, but the problem persist.
Try updating the BIOS for that machine. Also, try the card in another machine. If the card fails in a second machine, there likely something wrong with the board. The RMA process is best done through the phone at 512-795-8248.
Randy Solomonson Application Engineer National Instruments
We have a number of PCI-GPIB cards in Dell GX110's. They all work fine. If the problem follows the card, then there is something wrong with the card. Phone the number that was given above and get the card replaced. NI is usually pretty good about that kind of thing.
Then we have many machines, where your card dont works fine and only this card dont works fine. Another cards as modem, nic, video card and sound card work fine. You're warranting that card can't to fail. Is that ?
We've had similar problems in the past with certain machines. Search ni.com for +gpib +hang. The solution has generally been to upgrade the BIOS. Try upgrading the BIOS. If the current update of the BIOS does not help, please write back. Also, include BIOS version number, please.
Randy Solomonson Application Engineer National Instruments
