Instrument Control (GPIB, Serial, VISA, IVI)

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Unknown Device

Hi all,

 

I am connecting a dc power supply to my pc via a serial to usb converter.

However, i get "Unknown Device" at device manager.

 

I have downloaded the NI driver for the power supply too. But the result is still the same.

Can anyone please advise?

 

At NI Max, i can detect the device but what i get is as attached:

Capture.PNG

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Which device is this? And is there no device driver from the manufacturer?Or is it the serial port that is not having a correct device driver. Which USB2Serial device do you have?

greetings from the Netherlands
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Based on the VID, PID information of this unknown device, I guess your device is USB-485.

 

may try to install NI-Serial driver

http://www.ni.com/download/ni-serial-17.5/7275/en/

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