GPIB-USB-HS with UE204 USB over ethernet

[John_at_Rockwell_Collins]

I have a B&B Electronics UE204 USB over ethernet hub.  It is a USB hub that connectsto my computer's ethernet card.  When I connect the NI GPIB-USB-HS cable to the hub and to an instrument, the NI-MAX application recognizes that I have the cable connected but doesn't seem to be able to communicate with it.  It is listed under "Devices and Interfaces" but when I select it, the right side pane of the app is just gray with no information.  When I execute the VISA Interactive Control dialog, it doesn't show up in that list.  Here is a screen shot: