Code 10 error. Device cannot start. PCI GPIB card.

[Jeremy74]

Hi,

I have this error on my device manager for my PCI GPIB card. 

Anybody can help to show me how to resolve this error?

Regards,

Jeremy 

[Jeremy74]

The CPU of my PC is an Intel i7-3770. I am running Win XP OS on it.

[santo_13]

Typically, as the error says, it cannot start. Give a try with another slot in the computer or on a different computer.

If it doesn't work on a different slot or a different computer, then high chance that the card is corrupted.

[Jeremy74]

Hi Santosh,

Thanks for the response.

I have tried both. It cannot work on another slot on the same PC. It works on another PC but the PC configuration is different. The MB is different.

Regards,

Jeremy   

[santo_13]

If it works on a different MB, then at least the PCI GPIB card is not damaged and still works.

This leaves you with figuring out what changed in your MB, like any drivers or windows updates or registry corruption or driver corruption. If possible, try to uninstall the driver for this card in Device Manager and let it reinstall drivers automatically.

[Jeremy74]

Hi Santhosh,

I have tried uninstalling and installing the drivers numerous time. It's did not solve the issue.

I also tried with another HD with Window XP on the PC. It did not solve the issue too.

The BIOS is different from the other working PC. Did a search on the forum and some said it maybe the BIOS compatability issue with the NI drivers? Solution was to run a Coredriver update from NI but I could not download it from the NI website. 

Error Code 10 in Windows Device Manager with NI PCI Devices - National Instruments

Regards,
Jeremy

[santo_13]

It does download, just that you have to either open it in an FTP software like FileZilla or discard the FTP prefix - https://download.ni.com/support/cdu/ni-cdu1121.exe (this link should work)

[Jeremy74]

Hi Santhosh,

Thanks. I have managed to download the file with your help.

I will try it out and update the outcome.

Regards,

Jeremy

[Jeremy74]

I have tried ruuning the core driver update. It doesn't solve the problem.

[Raffi.13]

Code 10 is a Windows error that is usually caused by outdated or corrupted drivers. Try the following troubleshooting steps to resolve the issue.

• Make sure you have the latest compatible version of the drivers. For example, for the GPIB-USB-HS make sure that NI-488.2 driver is installed by referring to the following compatibility documents.
  
  • NI-488.2 Supported Versions for GPIB Devices and Modules
  • NI-488.2 Operating Systems Support
• If you already have the latest compatible version of the driver installed, repair the driver.
• Disconnect and reconnect your device.