04-19-2021 04:27 PM
my first email came at 2:34PM MT. and I just got one for your recent post. So at least for the forums, it appears to be working.
Now I wonder if the partner program e-mails are sent via the same system and they will suddenly start working too? Although they tend not to come very often, so I may be waiting a little while to confirm that.
04-20-2021 03:05 AM
Let's see if there will be an 'official' confirmation that it has been fixed 😉
@markwni wrote:
Hi all,
An update: I think we have figured out what the problem is. Some member's email providers do not like the email configuration we are using. The team is looking at a fix.
I'll let you know more as I know it.
Thanks,
Mark
04-21-2021 03:37 PM
Hi all,
Indeed, yesterday the team made some changes to how our mail system 'appears' to the outside world. This should address issues with certain mail agents that did not trust that communitymail.ni.com exists.
@Taggart - I am not sure which Partner emails to which you are referring. We specifically addressed mail that comes from NI Community. If you have concerns with Partner emails after this, send a PM to NI_Community_support and we'll take a look.
Thank you,
Mark