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Emerson/NI/NHR Tech support is useless

A couple years ago when I read that NI purchased NH Research I had high hopes. Those hopes have faded into despair as tech support is useless. I have been a NI LabVIEW user for 20+ years. Yet NI has no record of me ever using their products or contacting support. 

 

And I just got hung up on! 

 

NHR was the worst but Emerson/NI has made the worst even worse!

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=== Engineer Ambiguously ===
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Message 1 of 2
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Hi @RTSLVU,

 

Sorry you had a poor experience when contacting NI Technical Support. We will investigate and see what went wrong.

 

I have sent you a private message asking for more details.

 

Regards, 

 

David. 

Message 2 of 2
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