installing software in sbRIO-9642

[spanand]

hi,
 i have another one to ask. we are working on a project which uses sbRIO-9642 as a real-time target. we have RIO software 2.4.1 in the target system but we did not installed  it manually it came along with the system as default so we updated the RIO software in our host system. now the problem is that we are not able to communicate with the sbRIO properly. should we install the software once again from the host system?.. please guide us in this regard.

thanks with regards
P.Anand

[AdnanZ]

I would recommend reinstalling the software. What exact issue are you facing when you say that you are not able to communicate properly?

[spanand]

Hi, 
       The exact problem is the this first in our host system we had NI-RIO software 3.0 for compatibility with the sbRIO-9642 we downgraded the software to 2.4.1. now after detecting the device in MAX but in project explorer window>> project>>New>>target and devicesthe sbRIO-9642 is not detecting.it shows some items like field point network module, mobile, Real-Time desktop etc., and when we try to run some example programs its shows the message that some of the su-VI is missing so we are not able to run any program. please help us in this regard.

thanks with regards,
P.Anand