Hello;
You didn't mention what version of NI-DAQ neither what DAQ board are being used on that application.
In case you are using the Lab-PC+ board, there is a known issue with the Pretrigger Trigger event. For more information on that perticular issue, type +lab-pc +pretrigger +componentworks at www.ni.com search field.
Regards
Filipe A.
Applications Engineer
National Instruments