06-08-2011 03:04 PM
We are using a NI PXI-1042 chassis and a PXI-8196 controller to monitor some critical equipment at one of my clients' plants. We have used this box for many years without a problem. About a year ago we began having an "Operating System not found" error while booting up. We replaced the harddrive and the problem appeared to go away. Just recently I got a phone call from my client saying the box stopped working. He went out to take some data off the device and it said "Operating System not found". Since then I brought the box back to my lab to try and fix it. I did a few restarts/power-ups/downs and atleast once it was able to completely boot up. The times it didn't boot it wouldn't find the harddrive. It would say this:
Phoenix NoteBIOS 4.0 Release 6.1.6
Copyright 1985-2003 Phoenix Technologies Ltd
All Rights Reserved
Copyright 2004 National Instruments Corp
NI PXI-8196 Controller
BIOS Version 1.3
CPU = Intel Pentium (R) M processor 2.00GHz
2039 System RAM Passed
2048K Cache SRAM Passed
Fixed Disk 0: vWNI^[UsMH_zw:0ytat <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Mouse Initialized
Right after this it would say "Operating System not found". I removed the controller and harddrive and blew in them like an old ATARI game and I think just out of luck or something I was able to increase the amount of times it would boot up. Eventually it started booting up everytime (Probably 15 times in a row). It doesn't give the Fixed Disk 0 when it boots up. It has the Fujitsu harddrive name instead. I still had no faith in it so I wanted to break it. I tried restarting it and shutting it down. I pushed the power button. Nothing would break it again. Then I decided to just pull the power cable while it was running!! BINGO!!!! I broke it.
Right now it has the Fixed Disk 0: vWNI^[UsMH_zw:0ytat message and then goes to a screen that says "Operating System not found".
The harddrive is a Fujitsu model: MHW2080AT.
Any suggestions?
06-09-2011 02:12 PM
LabViewer35242,
First off, you should never pull the power plug out like that. Regardless, it sounds like it could be the hard driver failing (again). Can you get it back to a booting state and run a hard disk check to see if there are errors? If there are, I would suggest that you do one of two things. (1) Contact National Instruments support for a RMA or (2) buy a replacement hard drive and put that in the controller.
If it isn't the hard drive, then a BIOS reset might help. You can do this by entering the BIOS and setting it to the default settings. If this doesn't work you might want to hard reset the BIOS by taking the BIOS battery out (it is flat-style battery on the motherboard) for a minute while the computer is off. Then re-set the battery and start the machine. The BIOS should be completely back to manufacture specifications.
Regards,
Aaron