Error 0XFFFB388D - An error occurred getting the status information for the chassis. See National Instruments KnowledgeBase 5MEG2971

[cetest]

Hello

When I start MAX and I see the devices, I recived a error saying "Error 0XFFFB388D - An error occurred getting the status information for the chassis.  See National Instruments KnowledgeBase 5MEG2971" in one of the chassis.

I have reinstalled the NIPXI304 and VISA512FULL, but the error still appears

[cetest]

I have done a report with the MAX for obtain more info and to see if any is wrong.

Now I see the two PXI chassis with a red cross and the same error (0xFFFB388D)

What can I do or what I have to install to solve the error?

Best regards

[Misic@NI]

Hi cetest

I think a simple reset of the MAX configuration data should resolve your problem.

How to do that can be read out in this KB:

http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9?OpenDocument

Regards,

Matijas

[Andrey_Z]

Sorry.....

http://digital.ni.com/public.nsf/allkb/2C7480E856987FFF862573AE005AB0D9?OpenDocument

do it (reset max database)

http://digital.ni.com/public.nsf/allkb/5485414DD262AD75862578B000793445

do it (soft synchronizing)

whats problem may be??????????????????????????????????????????????????????

devices on rt target:

NI PXI 1042 (chasis)

NI PXI  8101 (controler)

NI PXI   6132.........


host target:

1: win7x64

2: winxp

Thank you, Andrey

[Andrey_Z]

Solving in my case: delete and install labView rt system. Note reinstall software!!!

1) NI MAX : remote Systems : NI-PXI8101-.... : right click : delete disk;

2) NI MAX : remote Systems : NI-PXI8101-.... : software : add softawre.

3) ..... define chasis

Thank you, 😉