TestStand Activated Deployed System reset to Evaluation Development System

[gerrynag]

We have a test system which has TestStand with an activated deployed license. The test system has not been in use for a while and as some new units are due in to be tested, it was powered-on. The original mouse on the system had gone missing, so a new one was fitted instead. Windows saw this as a hardware change.

When TestStand ran, it loaded the TestStand Evaluation Development system instead of the deployed system.

Looking at the License Manager, there does not seem to be any way of disabling the Evaluation, (until it expires in 30 days), and using the deployed system, (which it shows as activated).

Any suggestions ?

[dug9000]

Have you tried reactivating it using the National Instruments license manager application?

You might try deactivating it first then activating it again. Are you using a volume license server?

-Doug

[gerrynag]

Thanks for that.

I have deactivated and reactivated the deployment license and that stops the Evaluation box displaying when I select the icon for the Operator Interface for my sequence.

However, have noticed that the Evaluation Full Development Teststand is still there if I select the Sequence Editor, (at least for the next 5 days).

This is not a big problem, but I am concerned that in the future if someone uses a different mouse/keyboard then this problem will reappear.

It sound like a TestStand bug, as it should at least give you the option of not enabling the Evaluation Development system if the hardware 'changes'.