TestStand 2019 installation and login Failed

[叮叮当当]

Dear Mr. or Miss,

   I am an engineer focus on testing tool development from China, i would like to  use the tool of TestStand for trying ,i downloaded the installation of TestStand 2019 online installation (ni-teststand-2019-x86_19.0_online_repack.exe). Unfortunately, installation failed after trying to setup several times. the error shown as attached image.  the maily error: "There was a problem  executing the request(执行请求时出现问题）"。

  the installation  enviroment  shown as bellow:

  OS:  Win10  x64

  RAM:8G

  Drvie: 40G.

And by the way, after i shut down and restart the PC. it seems to be ok(I don't know why and what was happend.), but .there occured another question: there need login and  password in the login diaglog box . What's the password? by the way ,the default login name is "adminstrator" which is not my PC login name. 

please kindly give me some suggestion and advice。

Thanks for your attention

BRD

ClaireDing

    please kindly to give me some suggesion

[RandallCrandall'sCandleHandle]

Hello Claire,

I am not sure why the error occurred, but if you are able to open TestStand and see the Login screen, TestStand probably installed correctly. For now, I would recommend running it to see if you have any problems.

As for the login screen, that is expected by default. The default username is "administrator", and the default password is blank. So if you just click OK when that box pops up, it should log you into TestStand. You can also edit your TestStand users if you'd like, which is documented in this help topic.

Cheers,

Ryan Curtis

Product Support Engineer

Automated Test Software R&D