02-01-2016 08:15 PM
Model A1430
version iOS 7.1.1
further details are in attached photo.
Please let me know how long it will take to fix this crash issue. I am not willing to upgrade to Ver 9. 0 due to compatibility issue with some apps I am using.
02-02-2016 08:32 AM
Thanks pakplc. I will add your device and iOS version to our internal investigation.
We have submitted a solution to Apple, it is awaiting Apple's review and we have no visibility on exact dates for a resolution. However, from past experience this usually takes 5-10 days, and we submitted it last week, so we are hoping it should be ready by end of this week.
We'll post any updated information here as soon as it's available to us.
02-02-2016 10:54 AM
Thanks, please do update me accordingly. I also want to share with you some things I noticed with the multisim touch on my ipad,
1. As I mentioned earlier app crash immediately as I touch it's screen , but I found it is still there in my multitasking window, but ,clicking, it from there is no diffrence.
2. I tried to down load examples of circuits from ni. Web, as soon as downloading starts multisim app opens shows complete down load procedure, then opens the circuits with full tools etc view but as soon as I touch app screen it's crashes.
I thought above might be help full, to share
rsgards
pakplc
02-03-2016 08:43 AM
Multisim Touch Crash Update
We have some updates for everyone who has had experienced the crash in Multisim Touch, I will split the news on whether you are running or can run iOS 9, and for those who want to maintain the older versions of iOS (e.g. 8.x or 7.x).
If you have iOS 9 or will update to iOS 9
For these users, the app should not be crashing at all, the app works fine in iOS 9 to the best of our knowledge. On any case, you will see a 1.1.3 version update in the App Store, feel free to apply that update. If you have an older version of iOS (e.g. 8.x) and the app is crashing, once you update your iOS the app will work fine, in case it doesn't just uninstall and reinstall.
If you have iOS 8.x or lower and will not update to iOS 9
If you are not interested in using the latest iOS version, and wish to keep your older version of iOS, we will ask you to uninstall the app from your iPad, then go back to your App Store account and download the app again, you will receive a message saying that your iOS is not compatible with the latest version of the app, however it will allow you to install the working version of the app that is marked with a different build (1.1.0). Once you do this, the app should work fine.
What am I missing by using 1.1.0 vs. 1.1.3?
In reality you are not missing any functionality, our 1.1.1 update was a code migration to support iOS 9 and 64-bit requirements set by Apple, and the resulting bug fixes from that migration. 1.1.2 was also a batch of bug fixes for the same code migration.
If the above procedure does not works and you still experience the crash, please update us in this forum post or open a new one (preferable).
Regards,
02-03-2016 11:38 AM
Thanks, I followed the procedure and it is working now on my ipad iOS v 7.1.1, thanks once again.
since I am new to this app please do guide me to learn this app.
regrads
pakplc
02-03-2016 12:31 PM
Hi Pakplc,
You can find some really great information including tutorials, getting started videos, and courseware at http://www.ni.com/multisim/mobile/
Cheers,
Jeff