cDAQ-9188 Firmware Upgrade Error

[CheckIT]

After upgrading the firmware on my cDAQ-9188 in MAX to version 1.1.0, which completed without any errors, the device rebooted and now the Status LED remains permanently lit.

I am now unable to connect to it again in MAX.

I have tried to reset it to factory settings with the reset button, but this has no effect.

I have DAQmx 9.2.3 installed on my PC.

[Jonathan_S1]

Have you tried all of the troubleshooting steps here?

http://digital.ni.com/public.nsf/allkb/E67B4E4749F378FF862577270059BD4B

You could also try this utility

http://digital.ni.com/public.nsf/allkb/E557041FBD69D0F68625784E0078EB79?OpenDocument

Jon

[CheckIT]

Hi Jon,

Thanks for the suggestions, all of which I have tried without success. Unfortunately nothing addresses the problem of the status light not going off, which has made it impossible to communicate with the device from MAX or a web browser.

I have therefore sent the cDAQ-9188 back to NI and hopefully they will be able to sort out the problem with it.